Virtual Call Center Myths Webinar

We had some fun doing a webinar with Alpine Access today. They’re, one of the leading virtual call centers with about 3,000 home-based agents in more than 34 states.

The webinar was about the many myths that surround the home-based call center concept, but the issues we covered are similar for any company that’s considering a telecommuting workforce.

Below is a slideshow of the presentation. For the full version, including sound, click here. Be sure to sign up as a member on our site if you want to hear about future presentations.